Shipping policy

Shipping Policy

Dad With a Backpack

At Dad With a Backpack, we are committed to providing clear, reliable, and transparent shipping for our customers worldwide.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive an email confirmation with tracking details (where available).

Shipping Destinations

We currently ship worldwide, including Australia, the United States, Europe, the United Kingdom, Canada, New Zealand, and many other countries.

If we are unable to ship to your location, you will be notified prior to order completion.

Estimated Shipping Times

Estimated delivery times vary depending on destination:

Australia: 7–14 business days

United States & Canada: 10–20 business days

United Kingdom & Europe: 10–20 business days

Rest of the World: 14–25 business days

These timeframes are estimates only and are not guaranteed. Delays may occur due to customs processing, courier delays, weather conditions, or peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location, product size, weight, and shipping method selected.

All shipping charges will be clearly displayed before completing your purchase.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Order Tracking

Tracking information will be provided by email once your order has been shipped, where available.

Please allow 24–72 hours for tracking information to update after receiving your tracking number.

Lost, Delayed, or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us using the details below.

Dad With a Backpack is not responsible for delays caused by customs processing, courier delays, or circumstances beyond our control.

Incorrect Shipping Address

Please ensure all shipping information is accurate at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer. Orders returned due to incorrect or incomplete address information may require additional shipping fees to be resent.

Contact Information

For any shipping-related questions, please contact us:

Email: dadwithabackpack@gmail.com

Response time: 24–48 business hours

Thank you for shopping with Dad With a Backpack.